Safety is our primary concern and if you are prevented from flying due to unsuitable weather conditions you may either rebook to another day or receive a full refund. The pilot’s decision with regard to safe flying conditions is final.
Where possible, the balloon flight should always be booked for the first available day in the area to allow for re-booking in case of bad weather.
We ask that you reconfirm the day before the tour. Please use the toll free number 1800 809 790 or +61 8 89528723.
This is to check pick up time and also to advise us of room numbers.
It is extremely important to be able to locate you if the weather is inappropriate for ballooning or in the event that you sleep in.
Mobile telephone numbers are also very helpful and should be left on the night before your tour.
When and Where to Meet
Alice Springs Complimentary transfers to and from your accommodation included with every flight.
Meeting times vary throughout the year but are about one hour before first light. The exact time will be confirmed when you book.
Duration and Location
You will be with us for approximately 4 hours depending upon where we land.
Flight distance will typically be between 10 and 20 kilometres. The balloon flight takes place approximately 15 kilometres to the south of Alice Springs adjacent to the MacDonnell Ranges and over the historic Owen Springs Cattle Station.
What to Wear
It is dusty in the bush! Suitable outdoor clothing (not white), enclosed footwear and a hat are recommended. It is no colder in the balloon than on the ground but it can be chilly before sunrise. A light jacket is recommended from April to October and mid winter very warm clothes may be necessary. Loose items such as dangling jewellery and scarves are not permitted once passengers reach the launch site and dis-embark from the bus.
If you cancel within 24 hours of departure or do not show up on the morning you will not be given a refund.
Please note: If you book through a third party, (ie travel agent or tour desk) Outback Ballooning Pty Ltd recommends that you check their cancellation policy carefully & take out travel insurance, as a third party cancellation policy may differ.)
Insurance (not optional)
The advertised price includes a mandatory Civil Aviation Safety Authority Insurance. This insurance charge is $30 and applies to all passengers regardless of age.
If you book through an agent the insurance component is payable separately by cash or credit card on the morning of the flight.
Physical fitness is not a requirement to enjoy a ballooning adventure but passengers must be able to climb up and in (there are foot holes) and stand for the duration of the flight (with secure high sides to lean on) as there are no seats in the basket.
Civil Aviation Safety Authority (CASA) rules and regulations and Outback Ballooning’s policy prevent us from flying women who are over 12 weeks pregnant. Pregnancy must be advised in advance.
Sickness or diseases that may affect the person or other persons on the tour must be notified to Outback Ballooning Pty Ltd in advance. Medication should be brought on the tour.
Any form of disablement must be discussed with Outback Ballooning Pty Ltd prior to making a booking. Each person is considered on an individual basis.
The flight and carriage of any passenger will take place at the pilot’s discretion.
The Feeling in a Balloon
There is no turbulence or vibration as the balloon moves with the wind. With eyes closed it is impossible to tell that you are flying. It is no colder in the air than on the ground. It is a fact it is often warmer with the burners overhead and the balloon flies above the night time low level cold air temperature inversion.
Fear of heights is not generally a problem as the basket sides are high and secure and there is no vertical ‘face’ between the balloon and the ground. The sensation is similar to looking out of an aircraft window but it is much bigger with no glass!
We can make arrangement for your private flight, be it for weddings, conventions or just an indulgence!
Please contact us for full details and a personalised quote.