Absolutely! Statistically, flight is the safest mode of transportation and ballooning is statistically, the safest form of flight. Safety is our primary concern and our pilots will cancel if there are unsuitable weather conditions. The pilot’s decision with regard to flying conditions is final.
You may then either re-book for another day or receive a full refund if you have prepaid through a third party.
Where possible, the balloon flight should always be booked for the first available day in the area to allow for re-booking in case of bad weather.